At raa888, your privacy is more than a legal obligation — it is our personal commitment. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.
Data protection is not merely a legal obligation — it is part of raa888's DNA
All data transmitted between your device and raa888's servers is encrypted using 256-bit SSL/TLS protocol — the same encryption technology used by leading banking institutions such as Maybank and CIMB Malaysia.
SSL/TLS 256-bitRaa888 is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. This means your data is collected, processed, and stored in accordance with the legal framework established by the Malaysian government.
PDPA 2010As a raa888 member, you have the full right to access, correct, download, or request deletion of your personal data at any time through the account settings page or by contacting our customer support.
Full Member RightsRaa888 has never and will never sell, rent, or transfer members' personal data to any third party for commercial purposes. Your data belongs to you — it is not our business commodity.
Data Not SoldMember data is stored on servers equipped with multi-layered firewalls, intrusion detection systems (IDS), and strict access controls. Only authorised personnel are permitted to access sensitive member data.
Hardened ServersAll raa888 member passwords are stored as encrypted hashes — meaning none of our staff can ever view your original password. This keeps your account protected even in the event of an unforeseen incident.
Bcrypt HashingWelcome to the Privacy Policy raa888. This document transparently explains how the raa888 online betting platform (operating at raa888.bet) manages the personal data of its members. We regard your privacy as the highest priority across all our operations.
This Privacy Policy applies to all users of the raa888.bet website, the raa888 mobile app, and all related services — including Sports Betting, Live Casino Baccarat, jackpots, virtual sports, and all interactions with the platform. raa888.
By registering an account or using any part of the raa888 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the raa888 platform and contact us to close your account.
Legal Basis: This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, which governs how organisations collect, process, and store the personal data of individuals in Malaysia.
Raa888 only collects data that is strictly necessary to deliver quality services to our members. We do not collect excessive or irrelevant data beyond what is required to operate the platform.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | KYC identity verification, fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, security notices |
| Financial Information | Bank account number, e-wallet details (TnG, GrabPay, DuitNow) | Processing deposits and withdrawals |
| Login Information | Username (hashed), password (bcrypt hash) | Account verification and security |
| Verification Documents | MyKad copy, utility bills, bank statements | KYC and AML Compliance |
When you use the raa888 platform, our systems automatically record certain technical information required to deliver a smooth and secure service:
Raa888 does not collect sensitive personal data such as health information, religious beliefs, political opinions, or biometric data unless specifically required by law and with your explicit consent.
The personal data we collect is used solely for legitimate and transparent purposes. raa888 will not use your data for unrelated purposes without first obtaining your renewed consent.
You may withdraw your consent to receive marketing communications at any time by clicking "unsubscribe" in any promotional email or by contacting raa888 customer support. Withdrawing marketing consent does not affect your core account services.
Raa888 has a strict policy on data sharing. As a matter of principle, we does not sell, does not rent, and does not transfer members' personal data to any third party for commercial purposes.
In limited circumstances, raa888 may share data with third-party service providers working on our behalf, including:
All third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Raa888 may disclose your personal data to Malaysian public authorities if directed by a court order, valid warrant, or other legal obligation. In such circumstances, raa888 will notify you in advance where permitted by law.
Raa888 will not disclose your data to foreign authorities or international bodies unless required by a bilateral legal agreement involving Malaysia.
Cookies are small text files stored on your device when you visit the raa888 website. They help us identify your login session, remember your preferences, and improve overall platform performance.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Secure login, session verification, CSRF protection | Session only |
| Functional Cookies | Remembering your language, display settings, and game preferences | 30 days |
| Analytics Cookies | Anonymised usage data for platform improvement | 90 days |
| Performance Cookies | Monitoring of page response times and technical errors | 7 days |
You may manage or delete cookies through your web browser settings at any time. Please note that blocking essential cookies may affect the login functionality and security of your raa888 account.
Raa888 continuously invests in security infrastructure to protect members' personal data. Below is a comprehensive overview of the technical and organisational measures we have in place:
In the event of any data security incident involving your personal data, raa888 will notify you within 72 hours once we have confirmed the incident, in line with international best practices.
Under Malaysia's PDPA 2010 and the privacy principles we uphold, you as a raa888 member have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data when it is no longer needed for its original purpose.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily suspend the processing of your data.
You may object to the use of your data for direct marketing purposes at any time.
To exercise any of the above rights, you may:
Raa888 will process your request within 14 working days. For complex cases, this period may be extended by up to 30 days, with notice provided to you.
Raa888 only retains your personal data for as long as it is necessary for the purposes outlined in this Privacy Policy, or as required by applicable law.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | For as long as the account is active | Service operations |
| Financial transaction records | 7 years after transaction | Malaysian financial legal obligations |
| KYC Documents | 5 years after account closure | Malaysia AML/CFT Compliance |
| Security logs | 2 years | Cybersecurity investigations |
| Support communication data | 3 years after resolution | Complaint reference & improvements |
| Analytics cookie data | 90 days | Platform performance analytics |
Once the retention period expires, raa888 will securely delete or anonymise your data in accordance with approved procedures.
Raa888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer.
Where material changes are made, we will notify you through one or more of the following methods:
The "Last Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. Your continued use of the raa888 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
We recommend checking this Privacy Policy page once every few months to stay informed about how raa888 protects your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way raa888 handles your personal data, we encourage you to contact us directly.
Raa888 has appointed a Data Protection Officer (DPO) responsible for ensuring PDPA compliance and handling all privacy-related enquiries:
For formal privacy-related complaints, please send an email with the subject line "Formal Privacy Complaint" along with your account number (if applicable) and a detailed description of your concern. All privacy complaints will be investigated and responded to within 14 working days.
If you believe raa888 has not resolved your privacy complaint to your satisfaction, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department which falls under the Ministry of Communications and Digital of Malaysia.
With 256-bit SSL encryption, full PDPA compliance, and a strict no data-selling commitment, you can play at raa888 with complete peace of mind. Join over 500,000 Malaysian members who already trust us.